Our Pediatric Office

Pediatrician Fayetteville, NY

Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible. We've provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.


Location Instructions

Denise Wolken, MD Pediatrics is an independent solo practice located at 6851 East Genesee St. The building number is 6851, which can be seen from the street and is located in the driveway next to the VisionWorks and a couple of blocks from Wegmans Dewitt supermarket. 

Denise Wolken MD Pediatrics
6851 East Genesee St
Fayetteville, NY 13066
(315) 991-4180

Office Hours
Monday: 09:00 AM - 04:30 PM
Tuesday: 09:00 AM - 04:30 PM
Wednesday: 09:00 AM - 04:30 PM
Thursday: 09:00 AM - 04:30 PM
Friday: for emergencies only
Saturday: Closed
Sunday: Closed

Our receptionist will answer the phones beginning at 8:30am and will be happy to schedule an appointment for your child. 

Coverage
Dr. Denise Wolken will be scheduling patients to be seen during the above office hours. Coverage has been set up to see your sick child outside her scheduled office hours on Fridays too.  Just call the main number 315-991-4180 and you can ask for your child to be seen by Dr. Wolken, if available, or one of the covering physicians in the call group. Dr. Wolken shares evening and weekend call with the pediatricians of Northcourt Pediatrics.  Your child's care will not go uncovered.

Appointments/Cancellations:

We gladly reserve appointment times for you and appreciate that you have chosen Denise Wolken MD Pediatrics for your care. As a courtesy, we will remind you of your appointment by calling and/or text/emailing you prior to your scheduled date and time. If we cannot speak to you directly, we will leave a message for you. However, in the event your mailbox is full or your line is busy, our efforts to contact you may be unsuccessful. An appointment is a contract of time reserved for your treatment. We respect our patient’s valuable time and we request the same courtesy from our patients. Please extend this courtesy should you need to cancel and/or reschedule your appointment. We reserve the right to charge $25 for regular appointments cancelled or broken without advance notice of 24 hours.  If you frequently miss or cancel appointments, you may be discharged from the practice.

 

Insurance and Billing


We contract with many insurance companies and will gladly file the forms necessary to ensure you receive the full benefits of your medical coverage. In order for this system to work efficiently, please inform us immediately of any changes in your coverage.  It is the parent or guardian’s responsibility to provide the most current insurance information at every office visit.  You will be asked to present the card upon arrival along with any co-pay or outstanding balance.We ask that you read your insurance policy to be fully aware of any limitations of the benefits provided. If you are concerned about coverage for any of our services, please contact your insurance company prior to your visit.
Adults accompanying patients are asked to pay for the child’s healthcare at the time of service. This includes but is not limited to: co-pays, outstanding co-insurance amounts, outstanding deductible amounts, outstanding non-covered services or any other outstanding balance at the time of service.

 

We are currently accepting these insurances:

  • Aetna
  • Cigna
  • Cigna Great West
  • Excellus Blue Cross/Blue Shield
  • Excellus affiliated plans including Excellus Child Health Plus
  • Empire 
  • Fidelis Care -  Note: all Fidelis patients that want to transfer to my new office location need to contact Fidelis and change their  PCP to Dr. Denise Wolken with my NEW ID# 82-3254387.  Without this change, I will not be able to see your child.
  • Lifetime Benefits Solutions
     
  • MVP
  • POMCO
  • United Healthcare - Commercial Plans only
    Please note: We don't participate with United Health Care Community Plans, EssentialPlans or  UHC Child Health Plus

Reminder: If your insurance requires you to designate a PCP, such as Fidelis, you must contact your insurance provider to designate Denise Wolken,MD Pediatrics with her new address and ID #  prior to being seen. 

Payment Options

We accept checks, cash or credit cards. We also accept payments through our secure patient portal.  Please call our business office 315-991-4180 for details.

Contact Us

Please call us at (315) 991-4180 during our regular business hours.

Office Hours
Monday: 09:00 AM - 04:30 PM
Tuesday: 09:00 AM - 04:30 PM
Wednesday: 09:00 AM - 04:30 PM
Thursday: 09:00 AM - 04:30 PM
Friday: for emergencies only
Saturday: Closed
Sunday: Closed

Denise Wolken MD Pediatrics

                            Fax (315) 991-4046
6851 East Genesee St Fayetteville, NY 13066